Refund Policy

REFUND POLICY


Our policy lasts 30 days. You have 30 days to request a refund and send your product to us. If 30 days have gone by, unfortunately we can’t offer you a refund. 30 days start the day of the delivery date. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Please send your products to below address:

{Your Order Number}

XtendBeautyMall Returns:

2875 W Ray Rd Ste 6-263

Chandler, AZ 85224 

     30-day Money Back Guarantee

    The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. ... If you are not satisfied with the product, then let us know within 30 calendar days of purchase, and we will give you a full refund

    Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@xtendbeautymall.com and send your item to:

    Attn: XtendBeautyMall

    2875 W Ray Rd Ste 6-263 Chandler, AZ 85224 USA

    Gifts 
    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

     

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